Terms of Service – Bon Cake

1. Overview

  • This website is operated by Bon Cake. By accessing our website and/or purchasing something from us, you agree to the following Terms of Service.

2. Orders & Payment

  • All prices are listed in Canadian dollars (CAD) and may change without notice.

  • We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing, or suspected fraud.

  • Payment must be completed at the time of ordering.

3. Pickup & Delivery

  • Customers are responsible for collecting orders at the agreed pickup time or ensuring someone is available to receive delivery.

  • Once the order has been picked up or delivered, Bon Cake is not responsible for loss, damage, or spoilage due to mishandling or storage.

4. Returns & Refunds

  • As our products are fresh, perishable food items, all sales are final.

  • Refunds or replacements will only be provided if the product is defective, damaged upon arrival, or incorrect. Claims must be made within 24 hours of receiving the order, with photo proof.

5. Food Allergy Disclaimer

  • Our products may contain or come into contact with allergens such as nuts, dairy, gluten, or soy. Bon Cake is not responsible for any allergic reactions. Please review product descriptions carefully and contact us before ordering if you have specific concerns.

6. Privacy & Personal Information

  • We collect personal information (such as name, email, phone number, billing/shipping address, and payment details) only for the purpose of processing orders and providing our services.

  • Your information will not be sold or shared with third parties, except as necessary to complete payment and delivery (e.g., payment processors, courier services).

  • We take reasonable steps to protect your information, but cannot guarantee absolute security of data transmitted online.

7. Website Use

  • You agree not to misuse the website, attempt unauthorized access, or copy our content (including photos, text, and branding) without permission.

  • While we strive for accuracy, we do not guarantee that product descriptions, pricing, or availability are error-free.

8. Limitation of Liability

  • Bon Cake will not be liable for any damages arising from the use of our website, services, or products, except as required by Canadian law.

9. Governing Law

  • These Terms of Service shall be governed by and construed in accordance with the laws of Ontario, Canada.

10. Contact Information

For questions regarding these Terms of Service, please contact us at:

📧boncakecanada@gmail.com